Refund, Returns & Cancellation Policy

Aayansh Foods believes in helping its customers as far as possible and has a liberal cancellation policy.

Cancellations

  • Cancellation requests are considered only if made within 3-5 days of placing the order. Cancellation may not be possible if the order has been communicated to vendors/merchants and the shipping process has started.

  • No cancellation requests will be accepted for perishable items like flowers and eatables. However, a refund or replacement can be made if the customer establishes that the delivered product quality is not satisfactory.

Damaged or Defective Items

  • If you receive a damaged or defective item, please report this to our Customer Service team within 3-5 days of receipt. The request will be considered once the merchant checks and confirms the defect at their end.

  • If the product received does not match what is shown on the site or your expectations, notify our Customer Service Team within 3-5 days. We will review your complaint and take an appropriate decision.

Manufacturer’s Warranty

  • For complaints regarding products covered by a manufacturer’s warranty, please refer the issue to the manufacturer as per their policy.

Refunds

  • Refunds approved by Aayansh Foods will be processed within 3-5 days for the customer.

  • Only regular-priced items are eligible for refunds; sale items cannot be refunded.

Shipping Returns

  • If returning a product, customers are responsible for associated shipping costs. Shipping charges are non-refundable, and if approved, the cost of return shipping will be deducted from any refund.

Need help?

Contact our Customer Service team for any questions about refunds, returns, or cancellations.